Club Quarters Hotels Hires Chief Operating Officer, Expands Operations Team for Growth | Business
STAMFORD, Conn.–(BUSINESS WIRE)–March 31, 2022–
Club Quarters Hotels Announces Hiring of New Chief Operating Officer and Expanded Operational Leadership Team with the Addition of Two Respected Hospitality Industry Veterans and a Key Internal Promotion as the Company Prepares to ambitious growth. This enhanced operational capability is intended to build on Club Quarters’ strong foundation and highly respected membership model while diversifying and strengthening the business.
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Edward Maynard, COO, Club Quarters Hotels (Photo: Business Wire)
The expanded operations team is led by Edward Maynard as chief operating officer, who is supported by the addition of Charlie Katz as general manager of global customer services and the promotion of Aaron Bailey as Managing Director of Global Operations. The team was carefully selected for their deep operational experience and history of delivering high-tech experiences, programs and systems for clients to take Club Quarters to the next level.
Edward Maynard is an experienced hospitality leader who brings deep expertise in building high-performing teams, establishing guest-focused operations, generating market share and setting a leadership vision for major brands including Ian Schrager’s PUBLIC Hotels, SIXTY Hotels, Starwood Hotels & Resorts and Morgans. Hotel Group. He was hired to oversee significant growth while strengthening various revenue streams and energizing the business to drive long-term value.
Charlie Katz is a service-oriented operational leader who has designed customer experiences for a variety of respected lifestyle brands, including Mondrian, Sydell Group, THE OUT and Kimpton, among others. It will focus on the brand experience across the hotel product, integrating programming, training and key touchpoints to drive guest satisfaction.
Aaron Bailey is a Club Quarters veteran with a wide range of institutional knowledge, having worked his way up the ranks for 14 years with the company, where he held progressive operational roles in five key markets. He will focus on operational processes and standard operating procedures to increase efficiency and ensure consistent operational delivery.
“I look forward to expanding the Club Quarters brand through continued investment in cutting-edge technology, thoughtful guest experiences and highly-targeted programming as we prepare to reach the next level,” said Edward Maynard, director of the operation of Club Quarters Hotels.
“With a strong COO and management team in place, Club Quarters reinvigorates our operational capabilities while laying the foundation for increased profitability, expanded market share and more diversified revenue streams,” said the CEO. John Paul Nichols. “This is a natural next step on our growth trajectory and builds on our highly successful membership model to deliver long-term value.”
About CLUB QUARTS HOTELS
Club Quarters hotels are full-service hotels located in world-class cities across the United States and London and known for their visionary membership model. Designed for business and urban travelers, CQ combines prime locations with convenient accommodations, amenities, and services to make your stay productive, enjoyable, and hassle-free. To learn more, visit clubquarters.com or follow us on social media @ClubQuartersHotels.
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CONTACT: MEDIA: Jaclyn Riley, Director of Marketing and Communications
KEYWORD: CONNECTICUT UNITED STATES NORTH AMERICA
INDUSTRY KEYWORD: BUILDING COMMERCIAL & REAL ESTATE HOLIDAYS ACCOMMODATION CONSTRUCTION & REAL ESTATE DESTINATIONS TRAVEL
SOURCE: Club Quarters Hotels
Copyright BusinessWire 2022.
PUBLISHED: 03/31/2022 18:55 / DISK: 03/31/2022 18:55
Copyright BusinessWire 2022.